Service
Training and support
Guides, checklists, and a real partner to keep everything humming.
We document the right way to work, run quick training, and stay close while your team settles into new workflows.
What you get
- Short guides and checklists in plain English
- Live or recorded walkthroughs for key workflows
- A support window to answer questions and keep things stable
Success looks likeTeams adopt quickly and know what’s working.
Scope
What’s included, how we’ll work together, and what to expect.
Who this is for
Teams that want simple guides, quick training, and a partner to keep things humming.
Outcomes
- Staff adopt changes quickly
- Owners know what’s working and what needs attention
- Fewer “how do I” interruptions
What you get
- Short guides and checklists in plain English
- Live or recorded walkthroughs for key workflows
- A support window to answer questions and keep things stable
How we’ll work together
- Agree the essentials to document and train
- Create simple, searchable guides
- Deliver short sessions or Looms and handle Q&A
What we’ll need from you
- A single contact to confirm the “right way” to do things
- Time for key staff to attend or watch training
What’s not included
- 24/7 support or on-call incident response
Timeline
Usually runs alongside other work - 1 to 2 weeks to set up core guides
Success looks like
Teams use the new workflows confidently and issues drop
Related examples
Explore scenarios that show how this service comes together.
Ready to see what’s possible for your team?
Book a quick fit call and we’ll show you the most practical next steps.